Age Verification Process Cancelled
Unfortunately, your purchase of this age-restricted product cannot be completed because the age verification process was cancelled before it could be successfully completed.
UK law requires us to verify that customers purchasing certain products, including kitchen knives and other bladed articles, are aged 18 or over. As we were unable to complete this verification, we are legally unable to proceed with your order.
What Happens Next?
If your order contains only age-restricted products, your order will not be processed unless you successfully complete the age verification process.
If payment has already been authorised, any applicable refund will be processed in accordance with our Refund Policy. Please note that it may take several working days for your payment provider to return the funds to your account.
Want to Try Again?
If you cancelled the verification process by mistake or wish to continue with your purchase, you can simply return to your order and complete the age verification process using our secure verification partner, Yoti.
The verification process usually takes only a few minutes and is designed to protect your privacy. Taylor's Eye Witness Limited only receives confirmation of whether you have successfully met the required age threshold and does not receive unnecessary personal information from the verification process.
Need Help?
If you are experiencing technical difficulties or believe the verification process has failed in error, please contact our Customer Services team.
Taylor's Eye Witness Limited
5 Parkway Close
Sheffield
S9 4WJ
United Kingdom
Email: Sales@rosle-store.com
Our team will be happy to assist you wherever possible. Please note that we cannot dispatch age-restricted products until the required age verification has been successfully completed.